Effective Date: 11th March 2025

1. Introduction Welcome to Hertfordshire Construction Service ("we," "our," or "us"). This Privacy & Cookie Policy explains how we collect, use, and protect any information that you provide when using our website www.hertfordshirecs.co.uk

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines your rights under GDPR and how we process personal data lawfully.

2. Information We Collect We do not collect personal data unless you voluntarily provide it via contact forms or email communications. The types of information we may collect include:

  • Name
  • Email address
  • Any other information you provide when contacting us

3. Legal Basis for Processing Personal Data Under GDPR, we process your personal data based on one or more of the following legal bases:

  • Consent: When you provide explicit consent (e.g., submitting a contact form).
  • Legitimate Interests: To improve our website and respond to inquiries.
  • Legal Obligation: When required by law.

4. How We Use Your Information We use the collected information to:

  • Respond to your inquiries
  • Improve our website and services
  • Ensure the security of our website

We do not sell, distribute, or lease your personal information to third parties unless required by law.

5. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help improve website functionality.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website operation.
  • Analytical Cookies: Help us understand website usage (e.g., Google Analytics).
  • Functional Cookies: Enhance user experience (e.g., remembering preferences).

You can manage cookie preferences through your browser settings. If applicable, our website will display a cookie consent banner allowing you to accept or reject non-essential cookies in compliance with GDPR.

6. Third-Party Links Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

7. Data Security We take reasonable steps to secure your information from unauthorised access or disclosure.

8. Your Rights Under GDPR As a data subject under GDPR, you have the following rights:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your data where applicable.
  • Right to Restrict Processing: Request limited use of your data.
  • Right to Data Portability: Request a copy of your data in a structured format.
  • Right to Object: Object to data processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time where consent was required.

To exercise these rights, please contact us at info@hertfordshirecs.co.uk. We will respond within one month as required by GDPR.

9. Data Retention We retain personal data only for as long as necessary to fulfil its purpose or as required by law.

10. Changes to This Policy We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us If you have any questions about this policy or GDPR compliance, please contact us at:

Hertfordshire Construction Service
info@hertfordshirecs.co.uk